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A Bit About Us
Become a Backcountry.com Bounty Hunter!
Want to earn up to $1,000 in free gear? Become a Backcountry.com Bounty Hunter and refer a qualified friend to work for us. Click here for more details.
Backcountry.com is an amazing place to work, and our mission is to be The Best Core Gear E-Tailer.
What makes our company a great place to work boils down to three very simple things:
- Our Employees.
- Our Culture.
- Our leadership.
Our employees are enthusiastic about both their work and their personal lives as evidenced by the passionate way that they recreate.
We have gung-ho rock climbers who manage our email marketing campaigns, burly skiers and snowboarders who craft witty content for our gear, and rough-and-tough mountain bikers who write complex code to run our website on the backend.
Our CEO is a former Olympic ski jumper, our President is the former editor of Powder magazine, and on any given weekend, you'll find the slopes of the Wasatch Mountains covered with our employees skiing off into powder country.
Simply said, we walk the walk and talk the talk...We Use the Gear We Sell.
Check out our Core Values:
Never compromise in hiring.
Never accept an asymptote – there’s always a better way; we can always do better.
Always aspire to create THE BEST customer experience imaginable.
Focus.
Say what’s there – do you have an idea or a concern? Speak up.
Be wary of hubris – we know we are both fallible & destructible.
Actively solicit advice.
Relentlessly cut waste and inefficiencies.
Always confront the brutal facts head on.
Experiment, be comfortable with risk, but always measure and adjust course based on the results.
Remember that fast and effective is sometimes preferable to perfection.
Be intolerant of bureaucracy.
Welcome change – see it for the growth opportunity it brings.
Break trail.
Stand on the shoulders of giants.
Celebrate mistakes.
The "Office"
We have a unique work environment that needs high-energy people who are passionate about outdoor activities and their professional career.
Casual dress, flexible hours, ping pong, and foos ball are among the things you'll enjoy. We learn from our failures, embrace healthy conflict, and strive daily to reach our goals.
Backcountry.com is full of passion that's as thick as mud and as tough as steel, and it comes directly from our employees.
As you walk through our state-of-the-art warehouse or rustic cubicles, you can feel the energy from your fingers to your toes. Our headquarters is just a few miles from Park City in Kimball Junction, while our Warehouse is in West Valley (a few minutes from downtown Salt Lake). We started with one employee in 1996 and have grown to nearly 900.
We love the outdoors, love gear, and are committed to making Backcountry.com the best outdoor gear website on the planet.
Top Ten Reasons to Work for Backcountry.com (from current employees):
- Backcountry is not a place, it is a state of mind, and I work there.
- Instead of staring at the clock waiting for it to hit 5pm you wonder where your day went.
- I have a gear problem that turned into my job.
- I get to help people from all around the world buy outdoor gear, and get paid for it.
- On a Powder Day your boss has the nerve to ask what you're doing at work so early.
- We believe that the risky move is the safe move.
- Everyone has a voice here and is expected to use it.
- You get to be a part of an ever-changing, cutting-edge company, and make a difference.
- Internal promotions are standard.
and the #1 reason to work for Backcountry.com...
- No one thinks it's weird when you show up to work sweaty, bloody, or covered in mud.
Top 10 Job Challenges:
- Expect the unexpected.
- Change is a constant. Playing a game of musical desks and capture the computer because we're growing so fast, we outgrow our space.
- The only thing constant is change: While thrilling, it is sometimes wearying.
- Thinking about fourth quarter makes me cry at night.
- Being on the competitions radar (do they have to watch everything we do?)
- Keeping the 'backcountry.com' spirit of getting out there and having fun, while evolving the company to be more professional and grown-up.
- Your first month here is like trying to drink from a fire hose... tons to learn and the pace is fast.
- High expectations: If you aren't up for working smarter & working harder, then stick with your current job.
- Operating as a start up in some ways and as a corporation in others.
and the #1 challenge of working at backcountry.com is...
- Your friends & family no longer like you for who you are, but for the gear you sell.
Goodies
Our full-time regular employees are eligible for an amazing paid-time off policy (12 paid days & 8 paid holidays), 401K, company-subsidized medical insurance, company-paid basic life, company-paid AD&D, flexible spending account, employee assistance program, voluntary dental, voluntary short-term disability, short-term supplemental accident, UTA commuter van pool to Park City, a deep employee discount, industry perks (discounted ski passes, pro deals, transferable passes at world-class ski resorts), access to shared Ski Utah Gold Passes, employee gear closet, extreme sponsored employee events (Wasatch Back Relay), casual dress environment, annual adventure contest & party, flexible schedules, great advancement opportunities, informal employee activities (ultimate frisbee, trail running, softball, road biking), and the opportunity to be a part something solid and exciting.
So You Wanna Work Here?
We will be hiring extensively during winter for customer service positions and warehouse staff at our state-of-the-art facility in Salt Lake City.
Seasonal employees will enjoy our deep employee discount as well as access to shared transferrable ski passes at various local world-class resorts.
Starting September 1, 2007, just apply online for the seasonal job of your choice - employment generally lasts through February of the following year and opportunities exist to become a regular year-round employee with full benefits.
We are growing like mad and are always looking for talent.
You don't have to be an outdoor enthusiast to work here, you just have to be passionate about life. (For a full list of current openings, see left navigation).
What Job Candidates Should Know About Applying at Backcountry.com
Applying for a job at Backcountry.com is unlike any other job-seeking experience you’ll ever go through. In fact, it’s so unique, we thought we should give you a heads up on our far-from-corporate processes. Keep these tips in mind when applying at Backcountry.com:
- Believe it or not, we sometimes don’t go look at your application the moment it arrives. While we fully plan to try and communicate with you in a timely manner, please wait a few weeks after you apply to check in.
- If you’d like to check in, please don’t email the CEO (trust us, it will NOT score you any points). Instead, use our friendly jobs@backcountry.com account, and we’ll try to respond to any questions quickly.
- We are focused on finding the right person for the job. If it takes us a while, we believe finding the perfect person is worth the wait.
- Cover letters that say, “Take a look at my resume and get back to me if you’re interested,” do not light our fire. In fact, this gives us no sense at all about who you are or why we should hire you. Send us a cover letter that shows your personality and explains your interest in working for Backcountry.com.
- On that note, make sure to always be yourself—in your letter, in your emails, in an interview. Don’t try to be something you’re not (like a stuffy corporate suit)—we believe in being genuine, and we can tell the difference.
- If you happen to be one of the lucky few who has a friend who already works at Backcountry.com, please do not send them your resume to pass along. Apply online through the job listings (check the list by department in the left nav). This allows us to keep track of you. You’re welcome to include your friend's name in your cover letter. In fact, get them to sign up to be a Backcountry.com Bounty Hunter.
- You are the best person to decide which of your qualifications match up with which job’s requirements and responsibilities. Please apply to a specific job.
- Sometimes, we won’t have jobs open that match your skills. Don’t give up! We have new positions open up every week. Check the full list here.
- If you happen to get an interview with us, give us a week or two to interview other candidates before overwhelming the hiring manager with email inquiries about your status. We will get back to you. It just takes a bit.
- Our executive staff is very picky. Did I say very? I meant extremely picky. Bring your A-game to impress them.
- We are an internet company that sells outdoor products. If you hate computers and would rather spend a day inside watching re-runs of Bonanza, you are probably not a fit for Backcountry.com.
- If you want to know more about Salt Lake City, UT, check out the SLC Wiki page, but if you needed us to point that out to you, you might want to reconsider working here. Did we mention we're an I-n-t-e-r-n-e-t company?
Equal Opportunity Employer. We Use the Gear We Sell.
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